Terms and Conditions permata123 – Member Rights and Responsibilities

1 Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and permata123 ("Platform", "us"). This document governs all aspects of your use of the permata123 platform, including account registration, use of games, processing of financial transactions, and any other interaction with our services.

Permata123 is an online entertainment platform offering a wide range of casino games, slots, Live Casino, and fish shooting games for eligible members. The platform operates under a recognised licence and complies with all applicable online gambling regulations.

If you do not agree with any part of these Terms, you are not permitted to use the permata123 platform. Continued use of the platform constitutes full acceptance of all terms stated herein.

2 Eligibility & Registration

To register and use permata123 services, you must meet the following requirements:

• Be at least 18 years of age at the time of registration.
• Not subject to any legal or regulatory restriction that prohibits participation in online gambling activities.
• Have full legal capacity to enter into a binding agreement.
• Register in your own name and not on behalf of any third party.
• Not holding more than one active account on the permata123 platform.

During registration, you are required to provide accurate, complete, and up-to-date information including your full name, date of birth, valid email address, and mobile number. permata123 reserves the right to request identity verification documents (KYC) at any time to verify the information provided.

Any false or misleading information provided during registration or at any time thereafter will result in immediate account closure and forfeiture of any outstanding balance or wins.

3 Member Account

Each member is only permitted to hold one active account at permata123. Owning multiple accounts is prohibited and may result in all associated accounts being closed without any compensation.

You are fully responsible for:

• The confidentiality of your password and login details.
• All activity that occurs under your account, whether carried out by you or any other party.
• Ensuring no unauthorised party can access your account.
• Notify permata123 immediately if you suspect any unauthorised access to your account.

Permata123 shall not be liable for any loss arising from your negligence in safeguarding your account credentials. We will never request your password via email, live chat, or any other communication channel.

Account verification (KYC) is required before your first withdrawal is processed. Documents that may be requested include your identity card, bank statement, and proof of current address. This process is in place to protect your account security and comply with anti-money laundering regulations.

4 Deposits & Withdrawals

All financial transactions at permata123 are processed securely using SSL encryption. Available payment methods include local bank transfers, digital wallets, and other methods displayed on the platform page at the time of transaction.

Deposits:

• The minimum deposit amount is as stated on the platform's deposit page at the relevant time.
• Deposit funds will be credited to your account once payment is confirmed.
• Deposits must come from an account or payment method registered in your own name.
• Permata123 does not accept deposits from third parties under any circumstances.

Withdrawals:

• Withdrawals will be processed to the same bank account or payment method used for the deposit.
• All withdrawal requests are subject to the prescribed security checks and KYC process.
• Permata123 reserves the right to request additional documents before approving any withdrawal.
• Daily and weekly withdrawal limits are as stated on your account page.
• VIP members enjoy higher withdrawal limits as part of their VIP programme privileges.

Any attempt to transfer funds through unauthorised methods or for money laundering purposes will be reported to the relevant authorities and the account will be closed immediately.

5 Bonuses & Promotions

Permata123 offers a variety of bonuses and promotions from time to time to provide added value for our members. Each bonus and promotion is subject to the specific terms stated in the relevant offer.

General terms applicable to all bonuses include:

• Wagering requirements (rollover/turnover) must be met before any winnings from bonuses can be withdrawn.
• Bonuses may only be claimed once unless otherwise stated in the terms of the relevant offer.
• Permata123 reserves the right to void any bonus if there is evidence of abuse or fraud.
• Bonuses are non-transferable to other members and have no cash value until wagering requirements are fulfilled.
• Games eligible to fulfil bonus wagering requirements are as specified in each promotional offer.

Permata123 reserves the right to amend, suspend, or terminate any promotion at any time without prior notice. Any attempt to exploit the bonus system through unfair methods will result in bonus cancellation and account closure.

6 Game Rules

All games offered on the permata123 platform use a certified Random Number Generator (RNG) to ensure the fairness and randomness of every game outcome. The Return to Player (RTP) percentage for each game is available in the respective game information.

General game rules:

• Game results are final and cannot be disputed once a round is completed.
• In the event of a technical interruption during gameplay, permata123 will review server records to determine the correct outcome.
• Games that occur during a server interruption may be cancelled and bets will be refunded to your account.
• The use of automated software, bots, or any tools that assist in making game decisions is strictly prohibited.

For Live Casino games, all game rules administered by the live dealer are final. Members are required to conduct themselves respectfully towards all other players and permata123 staff during game sessions.

7 Prohibited Activities

The following activities are strictly prohibited on the permata123 platform and may result in immediate account closure and legal action:

• Registering or using a fake account with another person's information.
• Money laundering or any suspicious financial activity.
• Use of third-party software or tools to exploit or manipulate games.
• Colluding with other players to cheat or manipulate game outcomes.
• Any form of fraud, including unauthorised chargebacks on deposits that have been used.
• Using the platform for any purpose that violates applicable laws.
• Disrupting platform operations through cyberattacks, intrusion attempts, or any other means.

Permata123 employs a sophisticated fraud detection system to monitor all account activity. Any account suspected of involvement in prohibited activities will be temporarily blocked while an investigation is carried out.

8 Account Closure

Permata123 reserves the right to close or suspend any account at any time for the following reasons:

• Breach of any part of these Terms and Conditions.
• Submission of false or misleading information during registration or KYC.
• Involvement in fraudulent activities or money laundering.
• Requests from law enforcement authorities.
• Self-exclusion requests submitted by members through the Responsible Gaming programme.

Members may also request voluntary account closure at any time by contacting the permata123 customer support team. Prior to closure, any eligible balance will be processed for withdrawal once all conditions are met and security checks are completed.

9 Liability Limit

Permata123 shall not be liable for any loss or damage arising from:

• Internet service disruptions or technical issues beyond the platform's control.
• Losses resulting from a member's negligence in safeguarding their account details.
• Losses arising from fair and valid game outcomes.
• Delays in transaction processing due to issues on the part of the bank or third-party payment provider.

Permata123's maximum total liability to any member under any circumstances is limited to the amount of active deposits made within the 30 days preceding the claim. permata123 is not liable for any indirect, consequential, or punitive losses.

10 Privacy & Data

Permata123 takes the protection of personal data seriously. All information you provide to us is processed and stored in accordance with our Privacy Policy, which can be found at Privacy Policy page.

By agreeing to these Terms, you also consent to the collection and processing of your personal data for platform operations, identity verification, fraud prevention, and service-related communications. Your data will not be sold or shared with third parties for marketing purposes without your consent.

11 Responsible Gaming

Permata123 is committed to Responsible Gaming practices. We provide a range of tools to help members manage their gaming habits:

• Deposit Limit – Set daily, weekly, or monthly deposit limits through your account panel.
• Play Time Limit – Limit your game session duration to avoid excessive play.
• Self-Exclusion Break – Take a break from the platform for a period of your own choosing.
• Self-Exclusion – Choose to permanently exclude yourself from the platform if needed.

If you are concerned about your own or a loved one's gaming habits, we encourage you to seek help. More information is available on the Responsible Gaming us.

12 Terms Amendment

Permata123 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Significant changes will be communicated to members via their registered email or in-platform notification.

The "Last Updated" date at the top of this page will always reflect the date of the most recent amendment. Your continued use of the platform after any amendment takes effect constitutes acceptance of the revised terms.

You are encouraged to review this page periodically to stay informed of the current terms governing your use of the permata123 platform.